Terms of Service

These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you" or "User"), and Sonomos, Inc., a Delaware corporation with its principal place of business at 9924 Kika Court #2416, San Diego, CA 92129 ("Company," "we," "us," or "our"), concerning your access to and use of the sonomos.ai website (the "Site"), the Sonomos browser extension and related local software components (the "Extension"), and any other related products and services that refer or link to these Terms (collectively, the "Services").

We will provide you with prior notice of any scheduled changes to these Terms. Changes will become effective thirty (30) days after notice is given, except where changes apply to security updates, bug fixes, new functionality that does not reduce your existing rights, or compliance with a court order or legal requirement, in which case changes may be effective immediately.

The Services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Services.

You can contact us by phone at 1-858-610-4514, by email at info@sonomos.ai, or by mail to the address above.

The Services provide a user-side privacy tool designed to help protect personal and sensitive information when interacting with artificial intelligence tools and online services. The Extension identifies and assists in safeguarding sensitive data contained in user inputs before such information is transmitted to a third-party AI system, enabling users to use AI services while maintaining greater control over their data.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation.

Use in Regulated Industries. The Services are designed to assist users in protecting sensitive information and may be used as one component of a broader privacy and compliance program in regulated industries, including legal, financial services, and healthcare. However, use of the Services alone does not constitute compliance with any specific regulation, including but not limited to HIPAA, GLBA, FISMA, SOX, FERPA, or similar frameworks.

2.1 Local-First Architecture. The Sonomos Extension, including Dagger (detection) and, when available, Cloak (masking), is built on a local-first architecture. All sensitive data detection and masking is performed entirely on your device. No user content is transmitted to our servers, any third-party server, or any external service.

2.2 What the Extension Communicates. The Extension communicates with our servers solely for: license validation and subscription status verification; extension version checks and update delivery; and account authentication through your designated authentication provider.

2.3 What the Extension Does Not Do. The Extension does not: transmit, log, or store any content you type, paste, or scan; use cloud-based AI or machine learning services for content analysis; collect browsing history, page content, or interaction data; use cookies, web beacons, pixels, or tracking mechanisms within the Extension; or collect telemetry or usage analytics from within the Extension.

2.4 No Guarantee of Complete Protection. The Extension operates as a privacy assistance tool. We do not guarantee that the Extension will detect all sensitive data, prevent all disclosures, or operate without interruption or error. You remain solely responsible for any content you choose to submit, share, or process using third-party services.

Our Intellectual Property. We are the owner or licensee of all intellectual property rights in our Services, including all source code, algorithms, databases, functionality, software, website designs, text, photographs, and graphics, as well as the trademarks, service marks, and logos.

Your Use of Our Services. Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Your Submissions and Feedback. By sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive license to use, reproduce, modify, create derivative works from, distribute, and otherwise exploit such Feedback for any lawful purpose.

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Terms; (4) you are not a minor in your jurisdiction; (5) you will not access the Services through automated means except as expressly authorized; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use will not violate any applicable law or regulation.

You may be required to register to use the Services. You agree to keep your login credentials confidential and will be responsible for all use of your account. Each authorized user must have a unique account. You may not share login credentials. We reserve the right to suspend or terminate any account we determine is being used inappropriately.

Plans and Pricing. We offer a free tier providing access to Dagger (detection) with limited functionality, and one or more paid subscription tiers providing additional features, including Cloak (masking) when available. Current pricing is available at sonomos.ai/pricing.

Billing and Renewal. Your paid subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel.

Payment Processing. All payments are processed by Stripe, Inc. All payments shall be in U.S. dollars. We do not receive or store your full payment card number, CVV, or bank account details on our servers.

Fee Changes. We may modify subscription fees upon thirty (30) days' prior written notice. Modified fees take effect at the start of your next billing cycle.

Cancellation. You can cancel at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current paid term.

Refunds. All subscription fees are non-refundable, except (a) as expressly provided in these Terms, (b) where we terminate your access for our convenience, in which case we will provide a pro-rata refund, or (c) as required by applicable law.

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user, you agree not to:

1. Systematically retrieve data or content from the Services to create or compile a collection, compilation, database, or directory without our written permission.
2. Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information.
3. Circumvent, disable, or interfere with security-related features of the Services.
4. Use the Services to engage in any activity that violates applicable law, including using the Services to facilitate concealment of information in violation of legal discovery, regulatory, or reporting obligations.
5. Use any information obtained from the Services to harass, abuse, or harm another person.
6. Make improper use of our support services or submit false reports of abuse or misconduct.
7. Engage in unauthorized framing of or linking to the Services.
8. Upload or transmit viruses, Trojan horses, or other material that interferes with the Services' operation.
9. Engage in any automated use of the system, except as expressly authorized.
10. Delete or alter any copyright or other proprietary rights notice from any Content.
11. Attempt to impersonate another user or person.
12. Interfere with, disrupt, or create an undue burden on the Services or connected networks.
13. Attempt to bypass any measures designed to prevent or restrict access to the Services.
14. Copy or adapt the Services' software, except as permitted by applicable law.
15. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any software comprising any part of the Services.
16. Use the Services for competitive analysis, benchmarking, or developing a competing product or service.
17. Collect usernames or email addresses for sending unsolicited communications.
18. Use the Services to advertise or sell goods and services not authorized by us.
19. Sell, share, or otherwise transfer your account or profile.
20. Use the Services in a manner that is abusive, fraudulent, deceptive, or intended to harm the platform, other users, or third parties.
21. Share, distribute, or sublicense access to the Extension or any local processing components to unauthorized users.

The Services do not provide functionality for users to submit, post, or publish user-generated content. To the extent you send us Feedback (as defined in Section 3), such Feedback is governed by the terms set forth in Section 3 under "Your Submissions and Feedback."

The Services may contain links to third-party websites or display third-party content. Such third-party websites and content are not investigated, monitored, or checked for accuracy by us, and we are not responsible for them.

The Extension is designed to work with third-party AI platforms (such as ChatGPT, Claude, Gemini, and similar services). Your use of those platforms is governed by their respective terms and privacy policies, not by these Terms.

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Terms; (2) take appropriate legal action against anyone who violates the law or these Terms; (3) refuse, restrict access to, or limit the availability of the Services to any user; (4) remove files or content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services to protect our rights and property.

We care about data privacy and security. Please review our Privacy Policy at sonomos.ai/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms by reference.

The Services are hosted in the United States. If you access the Services from outside the United States, you acknowledge that your personal data will be transferred to and processed in the United States.

Term. These Terms remain in full force and effect while you use the Services.

Termination by You. You may terminate at any time by canceling your subscription, uninstalling the Extension, and ceasing to use the Site. Cancellation takes effect at the end of the current billing period.

Termination by Us. We reserve the right to suspend or terminate your access without prior notice or liability for any reason, including breach of these Terms. If we terminate for our convenience, we will provide a pro-rata refund.

Effects of Termination. If we terminate or suspend your account for cause, you are prohibited from registering a new account. Upon termination, you must cease all use and uninstall the Extension.

Survival. Sections 3, 7, 14, 15, 16, 17, 18, and 22 survive termination.

We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We cannot guarantee continuous availability. You agree we have no liability for any loss or inconvenience caused by downtime or discontinuance.

Certain U.S. state laws and international laws do not allow limitations on implied warranties. If these laws apply, some of the above disclaimers or limitations may not apply, and you may have additional rights.

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand arising out of: (1) your use of the Services; (2) breach of these Terms; (3) breach of your representations and warranties; (4) your violation of third-party rights; (5) any content you process, submit, or share using the Services; or (6) any harmful act toward any other user.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You expressly disclaim the applicability of UCITA and CISG.

Informal Negotiations. The parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration or litigation.

Binding Arbitration. If the parties cannot resolve a dispute informally, the dispute will be resolved by binding arbitration under the Commercial Arbitration Rules of the AAA. The arbitration will take place in San Diego County, California.

Class Action Waiver. Any arbitration or litigation shall be limited to the dispute between the parties individually. No arbitration shall be joined with any other proceeding; no dispute may be arbitrated on a class-action basis.

Exceptions. Disputes concerning intellectual property rights, disputes related to theft, piracy, invasion of privacy, or unauthorized use, and claims for injunctive relief are not subject to the informal negotiation and arbitration provisions.

Statute of Limitations. Any claim must be filed within one (1) year after such claim arose or be forever barred.

If you believe material on the Services infringes your copyright, you may submit a notification pursuant to the DMCA by providing our Copyright Agent with the required information in writing.

Copyright Agent: Sonomos, Inc., 9924 Kika Court #2416, San Diego, CA 92129. Email: info@sonomos.ai

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communication be in writing.

If any complaint is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

22.1 Entire Agreement. These Terms, together with our Privacy Policy, the End-User License Agreement, and any applicable Order Form, constitute the entire agreement between you and us regarding the Services.

22.2 Amendments. We may update these Terms from time to time. Material changes require at least thirty (30) days' prior notice.

22.3 Severability. If any provision is determined to be unlawful, void, or unenforceable, that provision shall be modified to the minimum extent necessary or severed without affecting the remaining provisions.

22.4 No Waiver. Our failure to exercise or enforce any right shall not operate as a waiver.

22.5 Assignment. We may assign our rights and obligations without restriction. You may not assign without our prior written consent.

22.6 Force Majeure. We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control.

22.7 Independent Contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

22.8 Headings. Section headings are for convenience only.

22.9 No Third-Party Beneficiaries. These Terms are for the benefit of the parties only.

Sonomos, Inc.
9924 Kika Court #2416
San Diego, CA 92129
United States

General: info@sonomos.ai